Curious about the vLens platform?
Watch this video to learn more about how teh Vennli and vLens market research platform are different – and how we can help you target customers in the ways that matter most to them.
This video – featured at Microsoft’s Ignite conference – shows the amazing transformations that AI can bring to operations. Watch to learn more about how Attadale, Microsoft, and Allstate partnered to make next a generation claims experience.
The IVR is one of the most common entry points for customer interactions. Unfortunately most IVR’s lack the power to drive conversational interactions or complete advanced transactions. Attadale has integrated real-time speech services and modern IVR technology to provide omni-channel conversational bots, allowing your customers to enter through your website or the IVR, switch channels, interact with conversational dialogue, and escalate to customer service, if necessary.
One recent study estimates 20% of customer interactions will be AI-enabled conversations by 2022. Is your organization ready?
Customers are proactively selecting self-service automated transactions. In return they demand increased flexibility and conversational interactions. Leading bots use Natural Language Understanding (NLU), allowing users to communicate in a natural conversational dialogue and is important to increased utilization of text and voice chat. This short video highlights leading tools that may accelerate advanced NLU bot deployment.
A recent study identified that 71% of consumers prefer voice-driven search over text driven search. Do your bots enable conversational dialogue?
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